Super Burger | 1501 Fourth St., Santa Rosa; Also in Windsor, Bennett Valley, Cotati, Stony Point | (707) 546-4016 | Most entrees under $15
4.5 of 5 Oak Leaves
Signature Dishes
St. Helena Avenue burger, cheese Superburger, mushroom Swiss bacon burger.
Review
The onion rings proved to be too thickly breaded and not crispy enough.
The staff wears masks but no gloves at the Fourth Street location. They are extremely friendly and helpful but five minutes late with the order, which is bagged with the burger wrapped in signature checkered paper inside an eco-friendly cardboard take-out container.
The Cheese Superburger is solid — not too big, not too small, with just enough barbecue sauce to make it messy — and lettuce, tomato, onions and pickles stacked on the side. The onion rings cool quickly in transport and are thickly breaded and not crunchy. Best to eat hot upon pickup. The vanilla shake is thick, cold and made from real ice cream; something to remember.
Superburger serves up a solid, messy meal. It’s not the best burger in town, but it maintains its place as a reliable go-to with five Sonoma County locations.
The Breakdown
| Category | What were we looking for? | Score out of 5 |
|---|---|---|
| Packaging | Neat? Sustainable? Did they remember cutlery? Napkins? Condiments? | 3 |
| Hygiene | Was clerk wearing gloves? A mask? Both? Neither? What were the pick up and waiting areas like? Clean/neat? | 3 |
| Speed and accuracy | Food was on counter ready for pickup | 3 |
| Portion size | Was it filling or were you left wanting more? | 3 |
| Leftovers | Were there leftovers and, if so, did they reheat well? | None! |
| Quality of Food | Freshness, quality of ingredients | 4 |
| Tastiness of Food | Flavor, spice and texture | 4 |
| Customer Service | Friendliness, responsiveness | 4 |
| Overall Rating | With 5 being a perfect score, this restaurant rated: | 4 |
Alex Murphy • May 14, 2020 at 8:59 am
Over priced and not that great.